Patient Reviews

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Rating
5 Stars

51 Reviews | Average Rating: 5

5 Stars

When the healing of bone and tendon injuries following a fall nine years ago left my arm still very painful, my orthopaedist referred me to Dr. Hsiupei Chen to help with nerve pain. Dr. Chen was quickly able to identify trauma to the brachial plexus as the cause of the pain, clearly explain the condition, and suggest treatment to help me deal with it.

Since that time Dr. Chen has provided nerve blocks guided by ultrasound three or four times per year. Never once has she treated me with anything other than the utmost respect and professional caring. She is seldom even two or three minutes late for an appointment; and if care for another patient does put her behind schedule, she always apologizes. I find this acknowledgement of the value a patient's time a rarity among physicians.

It saddens, and to an extent even frightens, me to know that I will no longer be treat by Dr. Chen at the Rex Pain Center. She is an extremely competent, intelligent, and caring physician.

5 Stars

Dr Shrimanker was wonderful. He was very focused on easing my
Sciatic pain. He listened to my complaints and explained my condition and what my options were. The staff was courteous and helpful. I recommend him and his staff to anyone that is suffering from back/spine issues.

5 Stars

Dr Chen by far is the most professional Dr at UNC pain management center. Her ability to work with ultra sound, And Her ability to truly understand and listen to the patient needs is beyond amazing. She I s the most truly caring physician you can find.

5 Stars

I have been supported by Dr. Shehzad Choudry for several years as my scoliosis curve and pain progresses . His advice, encouragement, and expertise have been crucial to my ability to deal with my increasing pain. His kind and caring manner and individualized plan for pain management has been instrumental in maintaining the best lifestyle possible for me at this time in my life. His receptionist Kanesha and PA Brookie always welcome me and are so helpful. There are a very few people who "make a difference" in one's life, and he is one of mine". He is professional yet sincere, knowledgeable yet listens, and is honest yet encouraging. He is THE BEST!

5 Stars

Having Reflex Sympathetic Dystrophy (or CRPS) & Trigeminal Neuralgia is nothing short of hell. When I first became ill with RSD in 2005, I never could’ve imagined how truly tragic the days and years ahead would be.

Life within my neurologically charged shell has far exceeded my worst nightmares. Can you imagine being unable to be touched anywhere by anyone or anything without unbearable chronic pain?

The last 14 yrs, I’ve fallen back on the safety net of the Rex Pain Management Center. Their office has housed some of the best human beings I’ve ever encountered. My favorite of these has been my primary pain doctor, Dr. Hsiupei Chen.

I’ve been a patient of Dr. Chen since she joined the Rex Pain Management Center. I’m extremely grateful for her kindness, patience and attentiveness. She has never once pitied me, which is crucial to me. And she keeps a lid on my pain level by quickly fitting me in for blocks and injections during the worst of flares.

I’ve been grateful for her knowledgeable recommendations and keeping me up to date on developments for managing chronic pain. As one of her patients, it’s clear her focus is to provide us with the best care possible. Most importantly, I’ve trusted her, and I’ve trusted her recommendations.

When neurological chaos arises (a few times annually), each predicament is more manageable and less frightening while having Dr. Chen as my entrusted doctor. She emboldens me in this battle. I dread to think how I’d have managed all these years without her care, compassion, encouragement and support.

Having Dr. Chen with me on my medical journey has made an extraordinary difference in my life. She has added years to my life and overwhelmingly improved the quality thereof. I cannot thank her enough for all she has done for me, and in turn, for my family!

5 Stars

Dr. Lam is a great Doctor and human being. He is amiable and is deeply concerned with his patients suffering. He is always optimistic and recommends treatments and procedures from experience and outcomes. I look forward to seeing him with each appointment.

4 Stars

Dr. Lam has treated me for pain in my right back hip area. He has used a couple of different treatments on me and has always done his best to help relieve my pain. Dr. Lam is very caring and professional.

5 Stars

My wife was treated by Dr. Jack Lam for six months. Her numbness in my right leg, he has always treated me in the most professional manner, I listen to he explained to her about her pain and the treatment he thought was best to give me relief. Dr. Lam is a great Doctor and also a kind, caring and fine man.

5 Stars

I have been treated by Dr. Jack Lam for over 6 months for numbness in my right leg, he has always treated me in the most professional manner, He has always had time to talk to me about my pain and the treatment he thought was best to give me relief. Dr. Lam is a fine Doctor and also a kind, caring and fine man.

5 Stars

Dr.Hsiupei Chen is the most caring doctor i have found. DR.CHEN takes the time to listen to the patient then explains the options that are available.Dr.Chen makes sure ever i is dotted @ ever t is crossed in everything that she does.To loose a DOCTOR of this fine quality for these reasons are unacceptable.The head people of REX should be held accountable for letting these DOCTORS go after all the dedication they have put in to build this practice to what it is today compared to 15 to 20 years ago.DR CHEN you will always be the BEST!!! RE WILSON

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