Billing & Insurance

We accept the insurance plans listed below. Please check with your insurance carrier to find out what types of treatment and services are covered under your plan. We have provided links to these plans, for your convenience. If you have a plan that is not listed here, please telephone us so we may contact your plan in order to determine if our services will be covered.

Our billing statement and financial policy

At the clinics, you will be treated by doctors and advanced practitioners from CPC. Because we are, at this time, hospital based clinics, you should expect to receive two different statements for each clinic visit. The first will be from the hospital for technical and facility fees (such as nursing staff, office staff and supplies); and the second will be from American Anesthesiology for your provider’s professional charges.

The hospitals and CPC will file claims with your insurance plan and/or your worker’s compensation carrier. It is the patient’s responsibility to provide us with valid insurance information. If we are unable to verify your insurance coverage, you will be required to sign a waiver accepting 100% financial responsibility for your visit.

If you are not covered by an insurance plan or by worker’s compensation, you are expected to pay in full. Also, if you are pursuing a liability claim for injuries related to an accident or occurrence, you are expected to pay in full.

If your insurance company determines that you have either a copayment, coinsurance or deductible responsibility with CPC, you will expected to meet that financial obligation at the time of your visit or as soon as the amount is determined.

Questions about your bill?

Contact these numbers: 

Rex Hospital
(866) 687-7674
Duke Raleigh Hospital
(919) 954-3488
Carolina Pain & Spine
(844) 503-8966
WakeMed Cary
(919) 350-8359
Melissa Olsen – CPC Practice Manager
(984) 215-6931